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Whether you have a question about loans, want to visit a branch, or need urgent support — our team is ready to assist you in your language, at your convenience.

+91 98300 XXXXX info@rishitamicrofinance.in WhatsApp Us Find a Branch
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+91 98300 XXXXX
Mon–Sat, 9 AM – 6 PM
Available in Bengali, Hindi & Urdu
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+91 98300 XXXXX
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Available 9 AM – 9 PM daily
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Head Office
Kandi, Murshidabad
742137, West Bengal
Open Mon–Sat, 10 AM – 5 PM
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Have a question, complaint, or feedback? Fill out the form below and our team will get back to you promptly.

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Phone & Email
Multiple ways to reach us
Customer Support +91 98300 XXXXX
Loan Helpline+91 98300 XXXXX
Office Hours
When you can reach us
Monday – Friday9:00 AM – 6:00 PM
Saturday9:00 AM – 4:00 PM
SundayClosed
Public HolidaysClosed
WhatsApp available 9 AM – 9 PM daily including weekends
Head Office
Registered & Corporate Office
Rishita Microfinance Pvt. Ltd.
Near District Court, MG Road,
Kandi, Murshidabad – 742137
West Bengal, India
CIN: U65900WB2010PTC001234
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Our Locations

Find Your Nearest Branch

14+ branches across West Bengal, Jharkhand & Odisha — always close to you.

Rishita Microfinance
Head Office — Kandi Branch Near District Court, MG Road, Kandi, Murshidabad – 742137
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Head Office
Kandi — MG Road Branch
Near District Court, MG Road, Kandi, Murshidabad – 742137
+91 98300 XXXXX
Branch
Murshidabad District
Berhampore Main Road, Berhampore – 742101
+91 98300 XXXXX
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Bardhaman
GT Road, Bardhaman – 713101
+91 98300 XXXXX
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Howrah
Howrah Station Road, Howrah – 711101
+91 98300 XXXXX
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Kolkata — Salt Lake
Sector V, Salt Lake, Kolkata – 700091
+91 98300 XXXXX
View All 14+ Branches
FAQ

Frequently Asked Questions

Quick answers to the most common queries about contacting us and our services.

How quickly will you respond to my message?
We aim to respond to all messages within 24 business hours. For urgent queries, please call us directly at +91 98300 XXXXX or message us on WhatsApp for a faster response — WhatsApp is available 9 AM to 9 PM daily including weekends.
Can I visit a branch without an appointment?
Yes! All our branches welcome walk-in customers. Our branches are open Monday to Saturday. We recommend visiting between 10 AM and 4 PM for the best experience. For loan applications, please bring your Aadhaar card, PAN card, and a recent photograph.
In which languages can I get support?
Our support team is fluent in Bengali, Hindi, Urdu, and English. We take pride in serving our customers in their native language. You can call, WhatsApp, or visit any branch and communicate in Bengali — all our field staff are local.
How do I check my loan application status?
You can check your application status by calling our helpline at +91 98300 XXXXX with your application ID, WhatsApp us the reference number, or visiting your nearest branch. Typically, applications are reviewed within 24–48 hours of submission.
How do I raise a grievance or complaint?
We take grievances very seriously. You can email us at grievance@rishitamicrofinance.in, use the contact form above and select "Grievance" as the subject, or visit any branch and request to speak with the Branch Manager. All grievances are acknowledged within 48 hours and resolved within 15 working days as per RBI guidelines.
What documents do I need for a first-time visit?
For your first branch visit to apply for a loan, please bring: (1) Aadhaar Card (original + photocopy), (2) PAN Card, (3) 2 recent passport-size photographs, (4) Last 3 months bank statement or passbook, and (5) Proof of business or income if applicable. Our officers will guide you through the rest of the process.